There are several reasons why tenant selection is perhaps the most important decision for a successful and long lasting leasing arrangement. As is often the case, however, the desire to secure the first available applicant prevails over reasoning and common sense, regardless of the landlord’s objectives, the applicant’s business compatibility with the property or general satisfaction with the application.

At all times, the leasing agent should be aware of and try to achieve the landlord’s objectives. These objectives are not the same for every landlord! They vary greatly and could be changed in a moment. Some landlords prefer long term stability over maximum achievable profit; some want to have their property fully occupied at certain times; for others, clean use is imperative. Failing to recognize and respond to those needs and expectations will create unease and a lack of trust in the agent’s judgment.

Do the tenant requirements match the features of the premises? It is not unusual that the answer to this question is an enigma, even though the leasing documentation has been executed. In many instances, both the landlord and the tenant rely on the leasing agent/property expert to identify and address the challenges that confront a new tenancy. Unfortunately these situations don’t always have happy endings. There are many disastrous examples where the tenant failed to observe building features or particular building system characteristics. This failure can result in unexpected and significant expenses required to remedy the problem.  To name a few; inadequate power supply, lack of parking space, insufficient air conditioning and even not taking into consideration the width of the gate or clearance of the roller door.